Privacy Policy

Chia Shark LLC ("we," "us," or "our") operates chiashark.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit chiashark.com or interact with our products and services.

By using our website, you agree to the practices described in this Policy.

We collect the following types of information:

• Email address — when you submit a form on our site, including the Founding Member sign-up, creator application, or wholesale inquiry.
• Name and contact details — when you submit an application or inquiry form.
• Order and payment information — when you place a subscription order. Payment data is processed securely by Shopify and Stripe; we do not store your credit card details.
• Usage data — standard analytics including pages visited, time on site, browser type, and referring URL, collected via cookies and analytics tools.

• To fulfill and manage your subscription orders.
• To send you transactional emails (order confirmations, shipping notifications).
• To send you marketing emails, if you opted in — you can unsubscribe at any time.
• To respond to inquiries submitted via our creator or wholesale forms.
• To improve our website and marketing based on aggregate usage data.

We use Klaviyo to manage our email marketing. By submitting your email on our site, you consent to receiving marketing communications from Chia Shark™. Every email includes an unsubscribe link. We do not sell your email address to third parties.

Our website uses cookies for analytics and functionality (including Shopify cart functionality and analytics tools). You may disable cookies in your browser settings, though some site features may not function properly.

We use the following third-party platforms that may process your data in accordance with their own privacy policies:

• Shopify — e-commerce and order management
• Klaviyo — email marketing
• Stripe — payment processing
• Google Analytics — website analytics

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by emailing hello@chiashark.com.

You have the right to access, correct, or delete your personal information. To make a request, email us at hello@chiashark.com. We will respond within 30 days.

Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately.

We may update this Privacy Policy from time to time. We'll note the updated date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.

Questions about this policy? Email us at hello@chiashark.com.